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Shipping & Returns

Shipping

US shipping:  First item is $5.00 and each additional is $1.00 except toners.  Toners are $6.00 and $6.50 for the first item.  Over $100.00 is free shipping please purchase insurance on these packages. 

Without insurance we will not be held responsible for undelivered or damaged packages.  Please consider insurance especially on large packages. 

Out of country shipping:  First item is $10.00 and each additional is $1.00 except toners.  Toners are not shipped out of the US. 

Without insurance we will not be held responsible for undelivered or damaged packages.  Please consider insurance especially on large packages. 

Canada shipping: First item is $6.50 and each additional is $1.00 except toners.  Toners are not shipped out of the US. 

Without insurance we will not be held responsible for undelivered or damaged packages.  Please consider insurance especially on large packages. 

Samples

Samples are an extra gift we send you as a thank you for shopping with us.  Samples are given at our discretion and we will give one sample for one item ordered and 2 samples of three or more items ordered.  Two samples maximum per package.  If you choose a sample and we are out we will choose a different one for you.  If you don't choose then we will for you.  You may purchase additional samples but contact us for them as you can't buy them on the site. 

Returns

We do not except returns as these are skin products and can't be reused.  Ask questions about the products before purchasing and we always answer questions if asked just contact us.  Know what your buying before purchasing. 

If there is a problem with the item reguarding the quality or function please contact us and we will address the issue and send a replacement if applicable. 

Thanks for shopping with

True Radiance!!!

 

 

 

 

 

 

 

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